Privacy Policy

Effective Date: March 1, 2025
VR Drumming Academy ("we," "our," or "us") is committed to protecting the privacy and personal information of our students, parents/guardians, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you interact with our services, attend our programs, or visit our website.

1. Information We Collect

We may collect the following categories of information:

Personal Identification Information: Name, date of birth, gender, NRIC/passport number (where applicable), address, contact number, email address.
Parent/Guardian Information: Name, relationship to student, contact details, emergency contact information.
Payment Information: Bank account, e-wallet, or credit card details (processed securely by our payment providers).
Photographs and Recordings: Images, videos, and audio recordings taken during classes, events, and activities.
Health Information: Details on medical conditions, allergies, or health risks (only if voluntarily disclosed for safety reasons).
Technical Data (Website/Online Services): IP address, browser type, device information, and cookies when you use our website or online platforms.

2. How We Use Your Information

Your personal information is collected and used for the following purposes:

To process class registration, payments, and enrollment.
To communicate class schedules, updates, and important announcements.
To ensure the safety and well-being of students during lessons and activities.
To maintain student records and performance tracking.
To use photographs, videos, or testimonials for training, education, and marketing (online and offline).
To comply with legal obligations and resolve disputes if necessary.

3. Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal data. However, we may share your data in the following circumstances:

With authorized staff and instructors for the purpose of program delivery.
With third-party service providers (such as payment processors, IT support, or cloud storage providers) under strict confidentiality agreements.
With government or regulatory authorities if required by law or for safety compliance.

4. Data Retention

We will retain your personal information only for as long as necessary:

Student and guardian records will be kept for the duration of the enrollment and up to 2 years after withdrawal for administrative purposes.
Financial/payment records will be retained as required by accounting and tax laws.
Photographs and recordings may be retained indefinitely for educational or promotional purposes unless withdrawal of consent is requested.

5. Data Security

We implement strict technical and organizational measures to protect your personal data, including:

Encrypted storage of sensitive information.
Restricted access to authorized staff only.
Secure payment gateways for financial transactions.
Despite our best efforts, no system is 100% secure, and users provide information at their own risk.

6. Rights of Participants and Parents/Guardians

You (or your legal guardian if under 18) have the right to:

Access, review, and request a copy of your personal data.
Request correction or updates to inaccurate information.
Withdraw consent for the use of photographs, videos, or marketing material.
Request deletion of personal data, subject to legal and contractual obligations.

To exercise these rights, please contact us using the details below.

7. Use of Cookies (Website Visitors)

Our website may use cookies and similar technologies to enhance your browsing experience, track traffic, and improve services. You may disable cookies in your browser settings, but some features may not function properly.

8. Changes to This Policy

VR Drumming Academy reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website and communicated where appropriate. The revised policy will take effect from the date of publication.